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FAQ

How do I eat Pistachio Papi?

Wake up next to Papi with a cup of freshly brewed coffee, and spread Pistachio Papi over some toast or pancakes for the perfect start to your day. Experiment with Papi (there are no rules) throughout your day and into the night, as a topping for yoghurt and icecream, or as a late night snack straight from the jar.

What does Pistachio Papi taste like?

Pistachio Papi is smooth spread, with a rich creamy consistency (similar to Nutella!) with a natural, nutty taste that’s nuanced, subtle and sophisticated on the palate.

Where is Pistachio Papi made?

Pistachio Papi is 100% Italian made 🇮🇹

From Italy, it’s shipped directly to Melbourne, Australia for bottling.

Is Pistachio Papi healthy?

Like all of the best things in life, Pistachio Papi is an indulgence; designed as sweet treat to romance your taste buds. Pistachio Papi is proudly free of gluten and artificial flavours. You can learn more about the nutritional details of Pistachio Papi here.

Does Pistachio Papi contain palm oil?

Pistachio Papi's spreads contain RSPO certified sustainably sourced palm oil. We live in a world in which population growth and climate change threaten global food security as never before. Sustainable palm oil has an important part to play in relieving this pressure.

The emphasis is on “sustainable.” Sustainable palm oil has been farmed, processed, distributed, and sold responsibly with strict rules that protect animals, the environment and people who live and work in oil palm producing countries. It has involved:
- Halting deforestation;
- Treating communities and workers fairly; and
- Protecting wildlife and the environment.

RSPO’s aim is to make palm oil sustainable. They work across supply chain sectors, bringing together its many stakeholders to develop sustainable practices and help make palm oil a force for good. 



Where can I buy Pistachio Papi?

Pistachio Papi is available to purchase online via our website and through our stockists.

Can I stock Pistachio Papi or use Pistachio Papi for food service?

Yes! Please refer to our LinkTree which will direct you to the appropriate ordering platform depending on which state you are located in.

When will I receive my order?

Please view the Shipping Policy for estimated shipping times for your location.

Can I cancel my order?

Unfortunately once your payment has been processed, we are unable to cancel or amend orders.

What forms of payment do you accept?

We accept MasterCard, Visa and American Express credit and debit cards and Paypal. Unfortunately, we cannot accept cheques, cash orders or payment via phone.

Do I need to pay for shipping and taxes?

Please view our Shipping Policy information for details of shipping fees applying to your location. We do not ship internationally at this time.

How do I know if my order went through?

If your payment is successful and your order has been received and accepted by us, you will be sent an order confirmation to the email address you entered at checkout.

Where can I check the status of my order?

You can check the status of your order by clicking on the tracking link in your confirmation email. If you haven’t received a confirmation email, or are having trouble checking your status please contact us here.

Will Pistachio Papi be releasing more products?

We have some exciting things currently in the works. Keep an eye out on the official Pistachio Papi social media @pistachiopapiofficial or subscribe to our mailing list to be kept in the know.

Is Pistachio Papi single?

While Pistachio Papi has plenty of love to go around, his heart is forever with his beloved Pistachio Mami.

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