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FAQ

How do I eat Pistachio Papi?

Wake up next to Papi with a cup of freshly brewed coffee, and spread Pistachio Papi over some toast or pancakes for the perfect start to your day. Experiment with Papi (there are no rules) throughout your day and into the night, as a topping for yoghurt and icecream, or as a late night snack straight from the jar.

What does Pistachio Papi taste like?

Pistachio Papi is smooth spread, with a rich creamy consistency (similar to Nutella!) with a natural, nutty taste that’s nuanced, subtle and sophisticated on the palate.

Where is Pistachio Papi made?

Pistachio Papi is 100% Italian made from only the finest, juiciest, greenest pistachios in Sicily. From here, it’s shipped directly to Melbourne, Australia for bottling.

Is Pistachio Papi healthy?

Like all of the best things in life, Pistachio Papi is an indulgence; designed as sweet treat to romance your taste buds. Pistachio Papi is proudly free of gluten and artificial flavours. You can learn more about the nutritional details of Pistachio Papi here.

Where can I buy Pistachio Papi?

Pistachio Papi is currently only available to purchase online via our website.

Can I stock Pistachio Papi?

Contact us via this form to find out about stocking Pistachio Papi in your store or serving Papi in your cafe or restaurant.

When will I receive my order?

Please view the Shipping Policy for estimated shipping times for your location.

Can I cancel my order?

Unfortunately once your payment has been processed, we are unable to cancel or amend orders.

What forms of payment do you accept?

We accept MasterCard, Visa and American Express credit and debit cards, AfterPay and Paypal. Unfortunately, we cannot accept cheques, cash orders or payment via phone.

Do I need to pay for shipping and taxes?

Please view our Shipping Policy information for details of shipping fees applying to your location. We do not ship internationally at this time.

How do I know if my order went through?

If your payment is successful and your order has been received and accepted by us, you will be sent an order confirmation to the email address you entered at checkout.

Where can I check the status of my order?

PLEASE NOTE: ORDERS FROM THE PRE-ORDER HELD ON 4 JULY 2023 WILL BE SENT ON OR AROUND 28 AUGUST 2023 (AS NOTED ON OUR INSTAGRAM AND THE PRODUCT PAGES). You can check the status of your order by clicking on the tracking link in your confirmation email. If you haven’t received a confirmation email, or are having trouble checking your status please contact us here.

Will Pistachio Papi be releasing more products?

We have some exciting things currently in the works. Keep an eye out on the official Pistachio Papi social media @pistachiopapiofficial or subscribe to our mailing list to be kept in the know.

Is Pistachio Papi single?

While Pistachio Papi has plenty of love to go around, his heart is forever with his beloved Pistachio Mami.